If your laser needs servicing or repair, it’s efficiently done right here in the USA at our Seattle-based surgical laser manufacturing facility.
Contact us electronically or simply call us toll-free at 1 (866) 697-7548 during our regular business hours of 7:00 am – 3:30 pm (Pacific Time), Monday through Friday.
We conduct all service-plan work at our LightScalpel/Aesculight manufacturing facility in Bothell, WA. If you need assistance with shipping arrangements, no problem. We sell shipping containers and can help handle the logistics for you.
We offer both Standard and Loaner Service Plans. Both plans cover labor and components. Specifically, the Standard Service Plan covers:
We reserve the right to refuse service coverage based on our evaluation of the laser – extra charges apply for repairs of physically damaged lasers in need of rebuild. Shipping charges and shipping insurance are the customer’s responsibility. We continuously improve our products and services – prices and terms are subject to change without notice. Sales tax will be added if applicable.
We have always been very satisfied with your service and your ability to solve most of our problems or concerns over the phone. You have always been there when the need arose and helped with any questions or problems that have occurred - thanks for everything. Excellent company!
Turnaround time...can take up to 24-36 hours but overall service was prompt, courteous, and professional. The costs were significantly less than if I had to purchase an upgraded machine from the manufacturer. My experience with Peter has been only positive and I...
Compared to others: good service, to the point, did the job - would gladly call again if I have a problem.
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© 2023 VetScalpel. Made in the USA. All rights reserved. Terms, pricing, specifications and availability are subject to change without notice.